FREQUENTLY ASKED QUESTIONS
DO YOU WORK ON SITE?
This varies from client to client. We accommodate the needs and comfort level of the business owner(s). We try to utilize technology and do as much work virtually as possible. It allows us access to more talent, and it allows us to work more efficiently by cutting down on travel time between clients. In turn, we pass this savings on to the client.
For our Exit Planning roles, there is a good amount of the work that needs to be face-to-face. And our CFO roles will usually have frequent on site visits. The lower level accounting can be done entirely virtually. We currently have offices in Charlotte, NC and Greenville, SC, but we serve clients all over the US.
WE ARE A FAMILY-OWNED BUSINESS. SHOULD WE STILL DO EXIT PLANNING?
Yes. We recommend all business owners put a plan in place. Only 30% of family businesses survive to the second generation, with the failures largely caused by a lack of planning. More importantly, planning helps keep family harmony intact.
WHAT IS A FRACTIONAL CFO?
A Fractional CFO is an experienced executive who works for a company a “fraction” of the time. This allows a small business to have the expertise of a CFO without the full-time salary and benefits to match. Our CFOs are a member of your executive leadership team, working an amount of time that fits your workload and budget. See Fractional CFO page for more details.
DO YOU CHARGE HOURLY?
As small business owners, we don’t like hourly billing. It is not conducive to the needs of a small business, especially in a long-term relationship. We charge fixed monthly fees, with a clear and agreed-upon scope of work.
DO WE HAVE TO SIGN A CONTRACT?
Our clients sign engagement letters, which define the scope of work and the price. But these are not contracts and can be cancelled with 30 days notice.
WHAT ARE YOUR OFFICE HOURS?
We are here to serve you and your vision. As your CFO, we are available anytime, just like you would expect from a full-time executive. We realize that running a business is often more 5 to 9 than it is 9 to 5.
DO I HAVE TO OUTSOURCE EVERYTHING?
No. You can give us as much or as little of your financial work as you would like. No two clients look the same.
WHY SHOULD I OUTSOURCE MY ACCOUNTING AND BOOKKEEPING?
You’re too busy to do it. No one on your team really knows how to do it. And it’s expensive to hire a bookkeeper. Outsourcing your accounting allows you to focus on growing your business. It lets you do what you love and your employees do what they do best, while we handle the back office work. By using our services, it’s like having your own full service accounting department, for a fraction of the cost.
DO YOU WORK WITH STARTUPS?
Yes, we work with companies of all industries, sizes, and phases. We also work with non-profits.